Read more »
Ericpol is now part of Ericsson

Dynamics AX Customer Assistance

A functioning ERP is a system that processes large amounts of data. It provides day-to-day support for the staff and a wide range of end users as regards company management and ongoing operations. At this stage, the following are of key importance:

  • Uninterrupted work
  • System development
  • Effective use of data to make the right decisions

An implemented system should operate smoothly and develop along with the company and the ever-changing environment. This is why we offer professional technical support and additional advanced functionalities, including analytical tools.

Benefit from Ericpol’s technical support

Security of operation ensured through:

  • Guaranteed response and repair times
  • A team of certified consultants and programmers dedicated to providing assistance
  • Improved efficiency of processes in the system
  • Access to advice through PAB Serwis – a dedicated application
  • Access to advice through a dedicated Hotline
  • E-mail messages for status requests
  • Monthly reports regarding work by the technical support
  • Encrypted SSL connection
  • Management of queries about functionality modifications/extensions through PAB Serwis
  • A bundle of hours for minor modifications within
  • Technical Support Plans
  • User profile management
  • User Guide


Interesting offer?

Find out more - contact our consultant.

+48 791 111 604 | send us an e-mail » | ask for contact »

Web page uses Cookie files to meet our users expectations. Proper configuration of your web browser allows you to lock saving
of Cookie files or delete them, but can also cause difficulties or lack of operation of the site
Continuing to browse our pages without changing browser settings means that you accept saving Cookie files. Learn more »